News & Information: Patty the Property Manager

Dear Patty - Safety

Monday, April 23, 2012  
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Dear Patty:

I am new to property management and I’m embarrassed to say... sometimes I get scared when I’m showing properties to prospective tenants! What advice can you give me?

--Fraidy Cat

Dear Fraidy Cat:

I am a seasoned property manager and sometimes even I still get scared when showing properties to prospective tenants!

Many property managers I know take the safety classes designed just for REALTORS® that ORRA hosts periodically in its conference center. ORRA also has fantastic REALTOR® safety tips and articles on its website, and I suggest that you read them all.

I also recommend checking out this website that offers tips on REALTOR® safety. It is operated by Andrew Wooten, a National Association of REALTORS® safety instructor who lives right here in Florida.

Here are a few things I always do to ensure as best I can my personal safety:

»I ALWAYS make sure someone either in my office or my family knows where I am and with whom. I write my appointments and the name and number of the client in several places and make sure my office and family know where I am showing the properties. I always make sure my cell phone is fully charged in the event I need to make a call.

»If I feel at all uncomfortable I will text someone and have them call me during the showing. I have actually said, "Oh I am showing (address of property) to a prospective tenant (name of tenant)," and I make sure to do this right in front of the prospective tenant.

»I never pull in the driveway — I always park on the street. This way I cannot get blocked in.

»Leaving the front door unlocked is a case-by-case scenario, but there are times when I will leave the front door wide open!

»I would never personally recommend carrying a firearm but I do carry a whistle and pepper spray. Thank goodness I’ve never had to use either!!

I wish you well in your new field of property management and hope these tips will help you stay safe.


"Patty the Property Manager” appears courtesy of the ORRA Property Management Subcommittee. Readers are invited to submit property management related questions to Patty by sending an e-mail to

The ORRA Property Management Subcommittee provides this property-management advice column as a service to ORRA members. The column is intended to provide a general understanding, not as a substitute for individual legal consultation. The column should not be relied upon in specific situations without consulting a real estate attorney.

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