News & Information: REALTOR® News

Supra: eKEY app not compatible with iOS 9

Wednesday, September 16, 2015  
Share |

Supra has announced that the current version of its eKEY app (version 2.1.0) is not yet compatible with iOS 9.

The app will not communicate with an iBOX BT LE keybox. Instead of doing so, the eKEY will return to the home screen. This issue is specific to the iBOX BT LE; the eKEY app on iOS 9 does communicates properly with the iBox BT and iBox.

Supra reports that it has updated the eKEY app to work with iOS 9 and is working with Apple to get it placed on the Apple app store as quickly as possible. Please do not update your iPhone or iPad to iOS 9 until you have updated the eKEY app to version 2.2.1. Supra will notify you when the revised eKEY app is available.

Questions? Contact Supra support at 877.699.6787.

ORRA Partners
ORRA would like to thank our Partners for their continuing support.
View the full list of ORRA Partners.