The Orlando Regional REALTOR® Association in 2017 received a total of 50 new filings of ethics complaints and arbitration disputes, a number that is steady compared to the 49 new filings introduced in 2016.
Thirty-five of the 50 new filings were REALTOR® Code of Ethics cases (which can be initiated by either a REALTOR® or a member of the public), while 15 were broker-to-broker arbitration disputes (which exclusively involve commission issues).
There are currently 12 ethics complaints and four arbitration disputes working their way through the formal resolution processes that are overseen by the association’s Grievance and Professional Standards committees.
A total of 47 ethics cases were completed in 2017. Of those, 27 were resolved after a hearing while eight cases were dismissed and 12 were withdrawn or closed. A total of 91 ethics violations were identified within those cases that completed the hearing process, and they resulted in $5,000 in fines. In 2016, those numbers were 13 violations and $5,000 in fines, respectively.
The majority of ethics violations (19 percent) involved Article 1 of the REALTOR® Code of Ethics, while 13 percent involved Article 3. Article 2 garnered 9 percent of the violations, while articles 9 and 12 each accounted for 8 percent of all violations.
Nine of 2017’s completed arbitration disputes were resolved after a hearing, while four were resolved via mediation and 12 were withdrawn. The disputes involved commissions worth $212,413, which is a whopping 390 percent increase from the $43,317 involved in 2016.