Tech Tools for Real Estate Customer Service & Using CRM Systems Effectively
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Tech Tools for Real Estate Customer Service & Using CRM Systems Effectively

When: April 26, 2016
2:00 PM to 4:00 PM
Where: Orlando Regional REALTOR® Association
1330 Lee Road
Orlando, Florida  32810
United States
Contact: Professional Development

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Use the latest technology to make your duties more efficient

The role of technology and customer service are very similar, yet the two often don't go together in the real estate world. You'll learn how to use very cost efficient (sometimes free) technology tools, devices, software, apps and more in order to take your customer service to the next level. You'll also be able to increase your closings and understand the role of cloud computing as it relates to customer service.

In this course, you will learn how to...
  • Automate customer service processes
  • Contact, e-mail, and use CRM systems
  • Service after the contact
  • Modernize the phone
  • Maximize online mapping, imagery and video
  • Leverage cloud computing and Software As Service (SAS) solutions
  • And much more!
Craig Grant

Craig Grant, "The Real Estate Tech Guru," is the founder of The Real Estate Technology Institute and, two companies that focus on creating mutually beneficial, no risk/high reward websites and educational partnerships with many associations and companies. Mr. Grant is the past chair of the Florida REALTORS® Education & Technology Committee, a former member of the GRI Task Force, and a GRI and CE instructor.




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Course date: April 26, 2016
Course time: 2:00 p.m. - 4:00 p.m. (Check-in begins at 1:30 p.m.)

ORRA members: FREE ; non-members: $15
No On-Site Registration Permitted; No Show Fee: $25

Business casual attire requested for educational programs.

Course provided by Real Estate Technology Institute (RETI)
Course sponsored by ORRA Institute of Technology



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