Tech Tools for Real Estate Customer Service and Using CRM Systems Effectively
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Tech Tools for Real Estate Customer Service and Using CRM Systems Effectively

When: March 05, 2015
2:00 PM to 4:00 PM
Where: Orlando Regional REALTOR® Association
1330 Lee Road
Orlando, Florida  32810
United States
Contact: Professional Development

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Use the latest technology to make
your duties more efficient

The role of technology and customer service are very similar, yet the two often don't go together in the real estate world. You'll learn how to use very cost efficient (sometimes free) technology tools, devices, software, apps and more in order to take your customer service to the next level. You'll also be able to increase your closings and understand the role of cloud computing as it relates to customer service.

In this course you, will learn how to...

  • Automate customer service processes
  • Contact, e-mail, and use CRM systems
  • Service after the contact
  • Modernize the phone
  • Maximize online mapping, imagery and video
  • Leverage cloud computing and Software As Service (SAS) solutions
  • And more


John AdamsCraig Grant, "The Real Estate Tech Guru," is the founder of The Real Estate Technology Institute and, two companies that focus on creating mutually beneficial, no risk/high reward websites and educational partnerships with many associations and companies. Mr. Grant is the past chair of the Florida REALTORS® Education & Technology Committee, a former member of the GRI Task Force, and a GRI and CE instructor.

March 05, 2015
2:00 p.m. - 4:00p.m.
Check-in begins at 1:30 p.m.

ORRA Members: $15
Non-Members: $30
On-site: registration + $15



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Business casual attire requested for educational programs.

Course provided by
Real Estate Technology Institute

Sponsored by
Real Estate Technology Institute

ORRA Partners
ORRA would like to thank our Partners for their continuing support.
View the full list of ORRA Partners.